Top Tech Jobs & Startup Jobs

As a Staff Software Engineer, you will lead the design and implementation of large-scale software projects, provide technical leadership, mentor junior engineers, and ensure software scalability and reliability. You'll collaborate with cross-functional teams to analyze requirements, promote engineering best practices, and stay updated on emerging technologies.

The Senior Manager - Customer Support will lead the product support organization, delivering exceptional support experiences to customers. Responsibilities include defining support objectives, tracking performance through KPIs, identifying customer experience enhancements, and collaborating across functions to improve operational efficiency.

Join Lightcast as a Technical Support Engineer, providing frontline technical support to customers. Resolve issues, assist with installations, and collaborate with engineering teams. Monitor alerts, manage tickets, and escalate issues as needed. Communicate with clients via email and chat.

Senior Software Engineer responsible for designing and implementing robust software solutions using MS technologies, Java, SQL/NoSQL databases, Cloud technologies, and Python programming. Must exhibit strong leadership, collaborate effectively, and adhere to Agile methodologies. Bachelor's or Master's degree in Computer Science required with 8-10 years of experience in software development.

The Customer Success Manager will develop customer relationships to promote retention and loyalty, guide customers through onboarding, monitor customer health, and drive upselling and renewals while providing training and support throughout the customer lifecycle.

The Customer Success Manager (CSM) plays a critical role in developing customer relationships, ensuring customer satisfaction, and driving customer success outcomes. Responsibilities include customer onboarding, relationship management, success planning, issue resolution, upselling, and advocating for customers. The role requires 3+ years of experience in customer success, account management, or a similar role, along with skills in data analysis, customer management, and sales techniques.

The Data Aggregation & Curation Associate at Lightcast will collect, organize, and maintain data across job portals using company tools, supporting the Engineering team in providing accurate labor market insights. Responsibilities include analyzing web data, troubleshooting web scrapers, maintaining data quality, and reporting through JIRA and Confluence, while adhering to SLAs and Agile processes.