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Provide technical authority and engineering support for HDPE and engineered thermoplastic piping systems across North America. Engage early in project design to influence specifications, develop engineered solutions, prepare technical submittals, and support sales and fabrication teams. Deliver technical training, troubleshooting, standards compliance, and coordinate project execution with internal and external stakeholders.

Lead and scale a new online marketplace partnership by analyzing sales and customer KPIs, expanding product assortment, optimizing product content and advertising, evaluating pricing and promotions, building scalable SOPs, and managing manufacturer and reseller relationships.

Prepare competitive HDPE/industrial plastics quotations by reviewing plans/specs, sourcing vendor pricing, negotiating, maintaining margins, documenting follow-up, and building customer relationships to meet project requirements and deadlines.

Manages a portfolio of process-focused customers and national accounts, handling credit, collections, invoicing, payment portals, delinquency resolution, and risk mitigation. Monitors invoice issues in platforms such as Ariba, Coupa, and Taulia; coordinates automation needs with EDI and e-business teams; applies credit policies; prepares reports; and maintains customer and internal relationships while supporting business and sales objectives.

Support sales associates by providing timely quotes and accurate sales orders, coordinating deliveries, answering sales calls, resolving customer concerns, upselling, and using CRM and phone systems to deliver strong customer service.

The Customer Account Representative will manage customer relationships, drive sales growth, and provide exceptional service while handling account performance, mainly via Teams, phone, and email.

Supports sales associates by identifying products and solutions, preparing quotations, entering accurate sales orders, coordinating deliveries, and answering customer calls. Resolves customer questions, uses CRM and phone systems, and may provide backup driving support. The role includes training in warehouse, yard, and sales-counter operations while developing product knowledge and customer relationships.

Supports sales associates by identifying products and solutions, preparing quotes and accurate sales orders, coordinating deliveries, answering customer calls, resolving concerns, and using CRM and phone systems. The role rotates among warehouse, pipe yard, sales counter, and administrative duties, requiring customer service, sales, product-learning, and physical work capabilities.

Serve on the centralized Workday team to configure, test, troubleshoot and support multiple Workday modules. Handle escalated tickets, data loads, release testing, root-cause analysis, collaborate with Workday, provide SME guidance and advise leadership on system requirements and best practices.

Analyzes financial business cases, measures outcomes, calculates product landed costs with Global Logistics, and develops Power BI and Excel reports. Provides recurring and ad hoc analytics, supports business decisions, communicates findings to leadership, and serves as a liaison between IT and business departments.