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Manages indirect procurement across Hong Kong and Macau, leading strategic sourcing, RFX processes, negotiations, supplier governance, risk management, and Source-to-Pay process excellence. Acts as a procurement advisor to business units, supports Coupa adoption and change management, ensures policy compliance, and advances sustainable and responsible procurement initiatives.

Supports regional business finance and real estate leadership through financial modeling, CAPEX analysis, investment recommendations, portfolio database governance, executive reporting, market and site evaluation, lease benchmarking, and strategic planning. The role translates real estate, lease, market, and financial data into actionable insights for portfolio decisions, while partnering across finance, real estate, retail, architecture, sustainability, and external stakeholders.

Analyse les tendances financières, prépare les budgets et prévisions à court et moyen terme, suit les dépenses des divisions Mode, Montres et Fine Joaillerie, développe des modèles financiers et des indicateurs de performance, et produit des rapports destinés à la direction. Le poste collabore avec les équipes marketing, opérations et autres partenaires d’affaires dans un environnement international et dynamique.

Responsable de consolider les résultats financiers, prévisions et budgets des trois divisions de CHANEL Canada et des centres de coûts corporatifs. Prépare les rapports mensuels, analyse les écarts, valide les données, formule des recommandations et présente la performance financière. Coordonne les échéances de clôture, de prévision et de planification annuelle, tout en agissant comme principal point de contact Finance pour la consolidation.

Leads discovery, requirements analysis, journey mapping, solution design, integrations, testing, rollout, and adoption for CRM, clienteling, and messaging platforms across Hong Kong and Macau. Coordinates stakeholders, architects, vendors, milestones, risks, dependencies, and scope. Produces functional specifications, data maps, RFP materials, training resources, and user documentation while supporting SIT, UAT, go-live, hypercare, and continuous improvement.

Lead client development strategy across Northeast boutiques, partnering with store teams to drive top-client engagement, events, and tailored market initiatives. Translate data into strategic recommendations, support boutique execution, and align local programs with US market goals while traveling frequently to key markets.

Six-month internship supporting CHANEL Fashion Europe’s client marketing team. Responsibilities include producing monthly KPI and client insight reports, conducting ad hoc customer and product analyses, converting client data into business recommendations, preparing strategic presentations, and supporting European markets with client analytics. The role provides exposure to CRM, retail, digital, and customer analytics in an international luxury environment.

Supports commercial activities across the Middle East by consolidating and validating sales data, preparing performance reports, tracking purchase orders, distributor stock, expenses, and end-of-life volumes. Coordinates shipment-clearance documentation, maintains commercial files and templates, assists sales managers with order validation, and recommends reporting improvements. The role develops analytical, organizational, and communication skills in a luxury retail environment.

As a Senior Fashion Advisor at Chanel, you will deliver exceptional client experiences, build genuine relationships, and embody the brand's luxury image through excellent service and knowledge of fashion trends.

Leads Chanel’s Hong Kong and Macau digital and data strategy, operating model, transformation roadmap, governance, and portfolio prioritization. Oversees analytics, CRM activation, digital products, technology architecture, multimedia production, AI adoption, and regional partnerships. Guides omnichannel experiences, messaging channels including WhatsApp and WeChat, data literacy, vendor performance, and multidisciplinary team development while advising senior business leaders.