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Lead OPF's global talent acquisition across the Dominican Republic and the U.S., owning recruitment strategy, hiring plans, compliance, team performance, onboarding, and executive liaison duties. Build data-driven processes, scale high-volume hiring, coach recruitment teams, and ensure timely, compliant offers and documentation.

Sell financing solutions to small businesses via inbound and outbound calls, texts, and emails. Build and maintain relationships, manage a sales pipeline, qualify leads, and close deals. Meet targets while providing excellent communication in both Spanish and English.

The Sales Operations Supervisor will lead the inside sales team, manage daily call center operations, and ensure performance targets are met while developing team members.

Manage daily operations of the Miami office, ensuring smooth administrative workflows. Handle bilingual communication (English/Spanish), office systems, scheduling, stakeholder coordination across US offices, process improvements, and ad-hoc problem solving using strong organizational and MS Office skills.

Manage end-to-end HR operations for Dominican Republic compliance: onboarding, TSS/DGTS registrations, payroll coordination, contributions (SFS, AFP, INFOTEP), attendance and leave tracking, labor reporting, personnel file maintenance, and employee engagement initiatives.

Manage daily treasury operations (wires, ACH, cash reconciliation, bank coordination, fraud controls) and perform accounting tasks including journal entries, month-end close, reconciliations, financial reporting per U.S. GAAP, and support audits and ad-hoc financial analysis.

Lead, coach, and develop a sales team in Santo Domingo to drive revenue. Analyze performance metrics, manage pipeline, conduct call coaching and takeovers, run huddles and reviews, implement PIPs, ensure CRM hygiene, and align team targets with company goals to foster continuous improvement and high performance.

The VP of Credit & Business Intelligence will oversee credit policy and analytics for SMB financing, focusing on AI/ML model implementation, risk management, and team leadership in analytics strategy.

Use AI-powered monitoring tools to audit and review customer-facing phone, text, and email interactions for regulatory and internal-policy compliance. Score and document QA findings, generate reports, identify trends, provide coaching feedback, and support QA supervisor with calibration, scorecard updates, and cross-departmental compliance requests.

Conduct QA reviews of calls, texts, and emails using AI monitoring tools to identify compliance risks, score interactions, document findings, generate reports, and coach agents to ensure adherence to regulatory and internal quality standards.