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Responsible for creating and managing cloud strategy, evaluating cloud applications and systems, and leading cloud adoption within the organization. Collaborate with IT security to ensure cloud privacy and address technical issues promptly.
Develop and execute AI Chatbot automations, design user-centric conversational experiences, maintain multilanguage chatbot flows, analyze conversation data, and identify areas for improvement and innovation.
Responsible for planning and designing intelligent customer service products, managing the project management process, and continuously improving AI customer service platforms. Must have experience in AI customer service and be fluent in English and Mandarin.
Conduct daily reviews of alerts, monitor suspicious transactions, facilitate investigation of cases, collaborate with compliance and legal teams, validate transaction monitoring system, and ensure AML compliance.
Conduct in-depth research and due diligence on tokens for listing on the platform. Analyze tokenomics, smart contracts, and project viability in the blockchain ecosystem. Track trends, engage with internal teams, and provide insights on blockchain market.
The Institutional Relationship Manager at OKX is responsible for providing exceptional customer-centric service to clients, collaborating with cross-functional teams, and supporting senior managers. The role involves handling client inquiries, resolving service issues, building strong client relationships, and staying informed about platform changes. The position offers the opportunity for growth to a Senior Institutional Relationship Manager in the future.
The IT Support Engineer plays a crucial role in ensuring the smooth running of the company's daily IT operations, addressing employees' IT inquiries, and maintaining IT assets and devices in the offices. Responsibilities include managing laptops, desktop computers, mobile devices, office IT systems, network maintenance, and assisting in the operation of the server room. The role also involves creating IT knowledge-sharing documents and improving IT service satisfaction for employees.
Seeking a Senior Risk Manager to lead risk monitoring and solutions for crypto asset trading products. Responsibilities include optimizing risk control rules, monitoring market data, coordinating with cross-functional teams, and instructing junior product managers on risk control products.
Monitor risk-related solutions for crypto asset trading products, identify potential market risks, collaborate with product managers on risk monitoring, propose optimizations for risk systems, and analyze data.
Lead marketing efforts for newly listed tokens, develop and execute marketing strategies, manage relationships with token projects, leverage data analytics, ensure compliance with regulatory standards.
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