Top Tech Jobs & Startup Jobs

Provide on-site technical support for hardware, software, networking, telephony, and video conferencing. Troubleshoot issues, manage tickets and inventory, configure devices, assist onboarding, train users, maintain knowledge base, and escalate complex problems to IT staff. Support conference room setups and perform moves/adds/changes.

Serve as the technical owner for customer-facing data workflows and integrations: build pipelines, write SQL and Python scripts, deploy AI-powered workflows, manage APIs and Snowflake ingestion, and translate repeatable solutions into product requirements while supporting customer success and internal engineering.

Manage contact center staffing, forecasting, scheduling and campaign execution. Use NICE WFM, Salesforce, InContact and voiceshot to create lists, run bulk updates, produce reports, and monitor agent performance to meet service-level goals.

Lead and coach Sales and Service BDC teams to drive appointment growth and customer engagement. Oversee internet leads, inbound/outbound contact campaigns, appointment scheduling, CRM documentation, and performance reporting. Partner with Sales and Service leadership for handoffs, enforce compliance standards, manage staffing and payroll, and promote a customer-focused, measurable-results culture.

Lead institutional FP&A including multi-year operating and cash forecasting, monthly forecasts, variance analysis, financial modeling, scenario analysis, KPI reporting, Workday/ERP reporting support, team training, and presenting insights to senior leadership and the Board.

The IT Manager will optimize IT systems, provide help desk support, troubleshoot issues, and maintain vendor relationships to ensure operational efficiency.

Manage day-to-day operations for Snap Judgment PLUS and Spooked PLUS, driving subscriber onboarding, benefits delivery, renewals, retention, and membership acquisition. Expand and publish audio storytelling on YouTube and emerging platforms, coordinate production and publishing workflows, run social, email, and web engagement strategies, track membership KPIs, and collaborate with editorial, production, and creative teams to integrate audience growth into content planning.

Lead multiple global engineering teams to deliver cloud-native SaaS products. Set technical strategy, drive DevOps/CI/CD practices, recruit and mentor leaders, align engineering with product and business goals, and manage budgets and KPIs.

Support pre-sales by owning technical engagements: gather requirements, design AI agent integrations, run hands-on trials, craft prompts, write/review APIs, analyze conversational data, and collaborate with sales, product, and engineering to demonstrate platform value.

Lead HR strategy and operations including recruitment, employee relations, policy compliance, performance management, compensation and benefits, HR metrics, and development programs aligned with business goals.