Overview
You will leverage RPA development tools to replace redundant business processes, analyze the performance of RPA architecture, and refactor workflows for scalability and performance, specifically focusing on automated utility bill transactions. In this role, you will build, monitor, and troubleshoot robots to ensure consistent and accurate data processing. You will also look for opportunities to expand automation into EDI (Electronic Data Interchange) and other core system processes. Serving as a key liaison, you will coordinate with external vendors for system setup and collaborate closely with internal teams to ensure all automated processes run seamlessly.
Responsibilities
As an RPA Specialist in the Electronic Space, you will:
- Design, Build, & Deploy: Plan, design, and develop automated robots tailored to handle utility bill transactions and complex data processing.
- Monitor & Optimize: Continuously monitor production robots, diagnose system exceptions, and fix or refactor code to ensure continuous, reliable business functions.
- Expand & Innovate: Proactively analyze current manual operations to identify additional areas of growth, scaling the footprint of automation across the department.
- System & EDI Integration: Assist in building and maintaining SFTP/MFT platforms and other specialized transaction systems.
- Vendor & Internal Collaboration: Act as the primary technical point of contact to work with external vendors on system configuration, while aligning internally with developers and testers to bring robots online.
- Testing & Quality Assurance: Develop and execute rigorous testing protocols to validate robot reliability and data integrity before production deployment.
Qualifications and Preferred Skills
- Education & Experience: Bachelor’s degree in Computer Science, Information Technology, or a related field; OR equivalent hands-on experience (typically 2–4 years) designing, building, and troubleshooting complex RPA robots to handle architecture and system integrations.
- Technical Background: Strong computer knowledge and a solid background in RPA development suites, with exposure to or an understanding of EDI and electronic transaction file formats.
- Problem-Solving & Troubleshooting: Analytical mindset with the ability to quickly identify, debug, and resolve issues within live robot architectures.
- Attention to Detail: Strong attention to detail, ensuring high accuracy when manipulating financial and utility bill data.
- Relationship Management: Able to develop and maintain strong relationships with internal team members, cross-functional stakeholders, and third-party vendors.
- Time Management: Excellent organization skills with the ability to balance ongoing bot maintenance and monitoring with new development pipelines.
- Adaptability: Flexible and able to adapt quickly to different processes, evolving vendor specifications, and changing system requirements.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent hands-on experience
- Typically 2-4 years of experience designing, building, and troubleshooting complex RPA robots
- Experience with RPA development suites
- Understanding of EDI and electronic transaction file formats
- Strong computer knowledge
- Analytical problem-solving and debugging ability
- Strong attention to detail and accuracy with financial and utility bill data
- Ability to manage relationships with internal stakeholders and third-party vendors
- Excellent organization and time-management skills
- Ability to adapt to changing processes, vendor specifications, and system requirements
Conservice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conservice and has not been reviewed or approved by Conservice.
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Healthcare Strength — Healthcare Strength: Health coverage includes medical, dental, and vision with premiums that decrease over the first four years, which differentiates the offering. This structure can enhance perceived value for employees seeking stable healthcare benefits.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid time off begins on day one for eligible employees, including part-time, and dedicated volunteer time is provided. Immediate access and additional volunteer PTO broaden usable time off.
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Flexible Benefits — Flexible Benefits: Flexible schedules, remote/hybrid options in some teams, and internal training/career development are emphasized. These features add non-cash value that can offset merely average cash compensation for some roles.
Conservice Insights
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
