Own enterprise customer outcomes, adoption, and value realization for industrial AI deployments. Lead complex implementation programs, technical workshops, and solution discussions while coordinating engineering, product, delivery, sales, and customer stakeholders. Translate AI insights into operational improvements, support account expansion, and develop long-term strategic partnerships with industrial organizations.

Serve as the primary technical contact during implementation: run discovery, capture operational and data requirements, translate needs into specs for offshore model development, manage technical customer communication, identify and resolve risks, and partner with delivery/product teams to accelerate time to value.