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Design and operate cloud platforms supporting backend telecom services. Automate deployments, scaling, recovery, and infrastructure provisioning; monitor production systems; maintain observability, alerting, and dashboards; support incident response and on-call operations; manage CI/CD pipelines; and enable engineering, telecom, and data teams through reliable tools and infrastructure.

Lead pre-sales technical discovery, solution design, and proposal development for telecom/MVNO customers. Present demos, qualify inbound leads, drive deals from discovery to contract, and collaborate with marketing, product, and engineering to tailor solutions and ensure customer success.

Drive product discovery, strategy, and roadmap for OXIO's telecom-as-a-service platform. Define requirements, user stories, acceptance criteria, and success metrics; lead cross-functional execution with Engineering, Design, Operations, Sales, and Marketing; use customer research, data analysis, and AI tools to build B2B products like BrandVNO, eSIM onboarding, APIs, billing, and analytics; own launches, measure outcomes, and iterate.

Manage, configure, integrate and troubleshoot IMS/VoLTE core network nodes and services across 2G/3G/4G. Perform monitoring, incident handling, Wireshark trace analysis, configuration changes, maintenance, security audits, and on-call support. Improve processes, implement IMS features, and coordinate with customers and third-party providers.

Lead cloud mobile core platform operations: configure and manage core network elements (HLR/HSS, SGSN, GGSN/PGW, SMSC, SBC, STP, DRA), troubleshoot with Wireshark, run security audits, implement interconnects, build dashboards, handle incidents and on-call duties, and collaborate with providers and internal teams.

Provide L3 telecom support: monitor and troubleshoot mobile core and roaming issues across 2G/3G/4G/5G using signalling trace analysis, coordinate with MNOs, create dashboards, support NOC, develop KPIs and training, and participate in a 24/7 on-call rota.

Own and operate subscriber data management (HLR/HSS/UDR/UDM) across 2G–5G. Design provisioning workflows, implement MAP/Diameter/HTTP2 interfaces, monitor KPIs, handle incidents, perform maintenance and protocol traces, lead deployments/upgrades, support MVNO onboarding, automate provisioning tasks, and participate in 24/7 on-call rotations to ensure high availability and data integrity.

Lead the design and development of a data platform, integrating data sources, driving architecture migration, and ensuring robust data governance and API development.

The Staff Backend Engineer will lead the development of OXIO's telecom platform, focusing on backend systems, architecture, and scalable solutions. They will utilize multiple languages and cloud services while collaborating with stakeholders to innovate telecom apps.

Provide hands-on IT support and technical leadership for employee operations, managing device provisioning, Google Workspace and MDM, troubleshooting hardware/networking, maintaining asset lifecycle and documentation, assisting telecom team with SIM and mobile device testing, supporting security and SOC 2 initiatives, and driving improvements and automation.