The Customer Assurance Manager will ensure that customers achieve their desired outcomes with Optimal Dynamics' logistics solutions. Responsibilities include driving product adoption, building strong customer relationships, managing customer success journeys, addressing challenges, and identifying growth opportunities. This role also involves coordinating with internal teams for seamless support and conducting training sessions for customer onboarding.

The Analytics Engineer will work on developing and optimizing AI tools for the logistics sector, utilizing a strong background in machine learning and statistics. Responsibilities include participating in the software development life cycle, conducting research, and enhancing machine learning infrastructure within production environments.