Supports station operations through attendance and discipline tracking, airport badging and security processes, event planning, recordkeeping, training documentation, and irregular operations support. Maintains confidential human resources records, ensures compliance with retention and completion requirements, and helps foster an inclusive, high-performing workplace. The role requires strong organization, communication, attention to detail, flexibility, and the ability to work varied shifts in an airport environment.

Manage aviation station safety operations, leading Duty Managers, Safety Specialists, and GSE Specialists. Ensure compliance with OSHA, FAA, and TSA requirements; oversee inspections, audits, incident investigations, root cause analyses, corrective actions, safety training, safety KPIs, equipment management, drug-testing protocols, and safety committee activities. Partner with customers and station leadership to mitigate risks, improve operational safety, and maintain a compliant ground-handling environment.

Supervise airport ground operations including ramp, fleet, baggage and passenger services. Dispatch and monitor crews, prepare safety/operational briefings, investigate incidents, coach team members, ensure equipment readiness, maintain customer liaison, and support staffing and performance reporting.