Own renewal, retention, and expansion revenue across high-value hospitality customer accounts. Build multi-year account strategies, lead contract negotiations, manage executive relationships, identify cross-sell opportunities, monitor account health, conduct executive business reviews, maintain Salesforce forecasts, and partner with internal teams to inform product and go-to-market strategy. Requires hospitality experience and senior strategic account management expertise.

Own and grow Kalibri's largest enterprise accounts by managing renewals, negotiations, and contract execution. Drive expansion, cross-sell, and upsell opportunities, maintain executive relationships, monitor account health, and partner with internal teams. Ensure forecasting accuracy, Salesforce hygiene, and represent Kalibri as a trusted commercial advisor to protect and grow revenue.