Top Tech Jobs & Startup Jobs

Design, build, and scale GraphQL APIs, low-latency gRPC services, and SQL-backed wagering flows for online casino products. Own complex technical problems end-to-end, improve production performance and observability (DataDog), mentor engineers, and deliver integrations with game providers while operating services on Kubernetes and participating in on-call rotations.

Support the Events Manager in planning and executing PENN Interactive events and player experiences: manage logistics, guest lists, ticketing, F&B, travel, vendor coordination, merchandise inventory, on-site execution, reporting, and stakeholder collaboration. Role requires strong organization, multitasking, budget oversight, and frequent travel to deliver elevated player experiences and drive retention and acquisition.

Support planning and execution of PENN Interactive events and player experiences: logistics, guest lists, ticketing, F&B, vendor coordination, on-site setup and breakdown, merchandise inventory, reporting, and ROI analysis. Travel ~50% and collaborate with internal teams to drive engagement and retention.

Design and maintain federated GraphQL schemas and server-driven UI; build fast, accessible front-end apps with React and TypeScript; develop and optimize GraphQL/SQL backends; operate production services (Kubernetes, observability in DataDog), own releases and on-call rotations; drive testing, CI/CD, technical debt reduction, mentoring, and cross-team coordination.

Lead strategy and execution of AI-driven customer support, optimize Zendesk and integrations, implement chatbots and agent-assist, improve self-service and knowledge management, measure performance, govern SOPs and training, and partner cross-functionally to scale support operations.