Top Tech Jobs & Startup Jobs

Lead strategy and execution of AI-driven customer support, optimize Zendesk and integrations, implement chatbots and agent-assist, improve self-service and knowledge management, measure performance, govern SOPs and training, and partner cross-functionally to scale support operations.

Lead and mentor multiple software teams building promotional capabilities. Collaborate with product to define roadmaps, ensure reliable, scalable architectures, enforce development processes, hire, set KPIs/SLAs, and drive performance, scalability, and operational excellence.

Design, build, and scale GraphQL and gRPC APIs and SQL queries powering the sportsbook marketplace. Own end-to-end feature delivery, performance diagnostics and remediation, release and deployment windows, monitoring in DataDog, and on-call rotations. Mentor peers, draft technical proposals/specs, and improve platform scalability through load testing, tracing, and production hygiene.

Build performant, accessible front-end applications using React and TypeScript. Partner with product and design to architect and ship features, write thorough automated tests, use observability and profiling tools to diagnose issues, improve CI/CD and testing pipelines, mentor teammates, and raise code quality while working in an agile environment.

Lead end-to-end sportsbook trading strategy and execution for assigned sports, managing pricing, market limits, specials, liabilities, and team performance. Collaborate with analytics and leadership to improve customer risk profiling, margins, product roadmap, and promotions while ensuring compliance and continuous performance improvements.

Lead CRM and lifecycle marketing for iCasino and Sportsbook. Define promo, CRM and retention strategies, manage omni-channel communications (email, SMS, push, retail, paid), partner with martech and analytics to build dynamic segmentation, automation, and dashboards to drive retention, reactivation, cross-sell and lifetime value.

Maintain and scale Alley-oop design system by creating reusable UI components, patterns, and documentation. Collaborate with designers, PMs, and engineers to improve accessibility, optimize Figma libraries, drive adoption, run workshops, and shape roadmap and governance to speed product delivery.

Design, administer, and optimize databases for cloud-native platforms. Support production incidents, evaluate and improve schemas and replication, drive DB architecture choices across AWS/GCP, implement IaC (Terraform) and GitOps, and build repeatable database designs for availability, reliability, and performance.

Lead design and delivery of platform capabilities that power a Federated GraphQL API and event-driven systems. Build and optimize gRPC endpoints, GraphQL APIs, and SQL for scale; own observability (DataDog, Bugsnag), mentor engineers, drive integrations, improve performance and reliability, and support customer-facing product teams across the organization.

Support VIP retention and player loyalty through outbound engagement, expedited payments/withdrawals, applying bonuses, promoting offers, researching competitors, assisting at VIP events, and collaborating with CRM and marketing to drive VIP sales metrics and player satisfaction.