Logically is seeking general applications for future roles in IT and cybersecurity, offering a supportive work environment for all skill levels.

Provide technical support for client infrastructure (servers, workstations, network devices, storage), manage and close tickets per SLAs using ConnectWise, perform deployments/imaging and device configuration, maintain SOPs, participate in after-hours on-call rotation, and communicate status with clients and team members.

The Customer Success Manager drives growth and customer retention by promoting engagement, managing requests, and collaborating with teams to enhance satisfaction. Responsibilities include developing success plans, monitoring customer agreements, and organizing feedback initiatives.