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The Technical Account Manager collaborates with customers to develop customized AI solutions that meet their business needs. Responsibilities include scoping customer requirements, creating custom templates, deploying knowledge tools, and managing implementations. The role also requires understanding the technical landscape and maintaining strong communication with customers and internal teams.

As an Enterprise Customer Success Manager, your main responsibility is to help customers succeed with Writer. You will be involved in onboarding, adoption, and retention processes, as well as project managing and driving value across their business. You will work closely with the VP of Customer Success and other customer success managers to build a World Class CS org.

As a Backend Engineer at Writer, you will design, develop, and maintain backend systems and APIs using Scala, collaborate with cross-functional teams on integrating AI models, and optimize backend services for high performance and scalability.

The Product Manager will collaborate with various teams to develop and prioritize features, conduct user research, and analyze product performance. The role involves working closely with enterprise clients to drive adoption and success of AI-driven solutions, ensuring they meet business needs and industry demands.

In this role, you will generate a pipeline by engaging target personas, automate processes, research key accounts, set meetings for the Sales team, and manage account-based campaigns with Marketing and Sales, all while maintaining accurate data in Salesforce.

The Office Coordinator will provide crucial administrative support, managing office operations and expenses, supporting guest reception, overseeing badge management, and coordinating events and meetings. The role requires strong organizational skills and the ability to multitask effectively in a dynamic environment.

The Revenue Accountant manages revenue recognition and ensures accurate financial reporting of revenue and related accounts. Responsibilities include reviewing customer contracts, overseeing the billing cycle, creating revenue controls, preparing monthly reports, and assisting in audits. Collaboration with Sales, Ops, and Customer Success is key to aligning revenue policies.