Top Tech Jobs & Startup Jobs

Lead a market-level Customer Success team to drive customer experience, retention, and community engagement. Own escalation management, market strategy, KPI and operational performance, competitive intelligence, new-build support, renewal readiness, change management, and cross-functional collaboration to deliver business and customer outcomes.

Provide white-glove onboarding and technical support to new customers: handle high call volume, schedule installations, troubleshoot IPTV and internet services, explain billing, and act as primary liaison to deepen engagement and ensure high-quality service.

Develop and maintain relationships with property managers, HOAs, owners, and developers to drive new telecommunications access opportunities. Qualify opportunities, prepare business cases and access agreements, perform market analysis and forecasting, prospect via cold calling and partnerships, manage pipeline in SFDC, coordinate tenant events, and collaborate cross-functionally to support service delivery and customer retention.

Lead Finance functional ownership for Dynamics 365 Finance & Operations, owning accounting and AP processes; gather and translate business requirements; drive ERP transitions, integrations, configurations, controls, training, and continuous process improvement to ensure compliance and end-to-end financial integrity.