Top Tech Jobs & Startup Jobs

Manage compliance for strategic partnerships, clients, and agencies using impact.com’s Regulated Compliance product. Serve as a compliance subject matter expert, oversee account processes, investigate and resolve cases, lead compliance workstreams for brand migrations and launches, advise stakeholders, collaborate cross-functionally, and deliver presentations. The role requires customer support experience in software environments, project management, compliance investigations, strong communication, organization, and attention to detail.

Manage global revenue operations systems, territory planning, account distribution, data quality, and governance. Build sales dashboards and insights, support sales enablement, administer user access and workflows, and collaborate with Sales, Marketing, Finance, and Business Applications. The role requires advanced Salesforce proficiency, experience with Clay and data enrichment tools, and strong analytical, communication, and project management skills.

Establish and maintain data governance for Salesforce and internal tools: define ownership, enforce data quality, manage master data and metadata, ensure compliance, lead cleansing and stewardship programs, implement governance tools, and collaborate cross-functionally to align data strategy and support audits and release cycles.

Manage and support assigned client accounts during onboarding and early growth stages. Advise brands on affiliate and partner strategy, monitor account performance, conduct check-ins, build relationships, provide product training and support, and coordinate technical issues and feature requests. The role requires strong digital marketing knowledge, critical thinking, communication, prioritization, conflict resolution, and cross-functional collaboration.

Own marketing analytics reporting and business reviews supporting go-to-market investment decisions. Translate business questions into actionable analyses, partner with marketing, sales, finance, product, customer success, and analytics engineering teams, and improve dashboards and reporting tools. Analyze campaign performance and business trends, contribute to data modeling, and independently manage analytics workstreams using SQL, Python, BigQuery, dbt, and Looker.

Owns feature development and outcomes for Action Processing and Contracting products. The role defines requirements, success metrics, prioritization, and roadmaps; partners closely with Engineering, Design, Customer Success, and Product Marketing; manages backlogs and releases; analyzes source data; and makes tradeoffs in complex systems. The PM is expected to use AI tools and agents to build prototypes, scripts, analyses, and other artifacts while driving customer and business value.

Own focused product feature slices for Action Processing and Contracting, translating ambiguous customer and business needs into clear requirements, user stories, acceptance criteria, and Markdown specifications. Partner with engineering, design, customer success, and product marketing to prioritize backlogs, manage delivery, identify risks, support launches, and track outcomes. The role emphasizes technical fluency, AI-assisted product work, fast execution, customer empathy, and growth under Senior Product Manager coaching.

Manage and develop a Columbus-based customer support team, ensuring KPI and SLA performance, quality, coaching, and accountability. Own escalations, operational processes, reporting, recruitment, and cross-functional collaboration across global regions. Lead adoption of AI and automation to improve support efficiency while maintaining high-quality customer interactions. The role requires experience in high-volume support or BPO operations, CRM and QA tools, data-driven management, and strong communication skills.

Supports Account Executives as a pre-sales technical resource for SMB opportunities. The role gathers prospect requirements, designs solutions and integrations, delivers tailored product demonstrations, answers technical implementation questions, documents solutions, and escalates complex needs. It serves as a product expert connecting business requirements with the platform’s capabilities and helps position prospects for successful onboarding. Candidates need foundational API, JavaScript, and marketing technology knowledge, strong communication, and 1–3 years of experience in a tech-focused SaaS or digital marketing role.

Lead data science research and production development for attribution, identity resolution, tracking quality, and incrementality measurement. Design experiments, build and monitor production pipelines, evaluate third-party identity vendors, and develop ML and graph-based solutions. Translate technical findings into recommendations for Product, Engineering, and leadership while shaping measurement strategy and build-versus-buy decisions.