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Manage a portfolio of self-funded group health plan clients, acting as liaison between clients/brokers and internal teams. Lead implementations, present renewals and employee trainings, ensure ACA compliance, produce and analyze reporting, resolve claims and billing issues, and drive client satisfaction and cross-selling.

Maintain and develop healthcare software in an agile environment. Design, code, debug, test, and release enhancements; use TDD and CI/CD; build/maintain RESTful APIs and SQL Server stored procedures. Collaborate with QA and managers, adhere to HIPAA/HITECH privacy and security rules, and support automation testing and troubleshooting.

Manage a book of self-funded group health plan clients as the primary day-to-day resource. Handle client and broker communications, ACA compliance, reporting, renewals, open enrollment project management, presentations, issue resolution, plan performance reviews, and cross-selling of Allied solutions to ensure client satisfaction and retention.

Manage setup and daily operations of eligibility technology platforms including EDI and web portals. Configure group setups, process changes/renewals/open enrollment, review audit reports, perform QA testing, provide client training/support, ensure data integrity, troubleshoot and escalate issues, and maintain ongoing eligibility operations.

Lead and coordinate implementation of new products, services, compliance initiatives, and vendor relationships. Create and maintain project plans, timelines, documentation, and reports; communicate with cross-functional teams and stakeholders; manage vendor selection and relationships; identify and resolve project roadblocks; recommend process improvements and ensure quality and customer experience. Remote role requiring reliable high-speed internet.