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The Senior Director develops sales strategies and engages with federal defense agencies to drive revenue growth and achieve digital transformation goals through AI solutions.

Lead product positioning, go-to-market planning, and sales enablement for C3 AI products. Develop external content, track product metrics, influence roadmap with customer insights, train internal teams, run campaigns, present at events, and support sales through the customer lifecycle.

Manage and administer the SaaS finance and business applications portfolio (NetSuite-centric). Own integrations, SSO/SCIM provisioning, SOX change management, access governance, vendor relationships, Jira backlog triage, audit support, and automation through scripting and APIs. Serve as the technical bridge between Finance, Accounting, Legal, and IT.

Lead and scale a global customer support engineering team for enterprise AI SaaS/PaaS products. Define support processes, KPIs, and roadmap; manage incident resolution, product upgrades, diagnostics, and cross-functional escalation; recruit and retain talent to meet customer satisfaction goals.

The Senior Director will drive adoption of C3 AI's products in the Maritime Industrial Base, focusing on relationship building and sales strategy execution to achieve revenue growth.

Lead product strategy and execution for foundational platform capabilities powering C3 AI products. Run discovery with customers and internal teams, define API/SDK requirements, prioritize investments using metrics, partner with engineering/architecture on trade-offs, drive releases and adoption, and ensure platform support for commercial and regulated deployment models.

Manage end-to-end accounts payable including invoice processing, vendor payments, and month-end close support. Execute domestic and international payment runs, maintain vendor master data, enforce SOX controls, drive procure-to-pay process improvements and automation (including AI tools), support audits, and collaborate with Procurement, Legal, Treasury, and FP&A to optimize cash flow and reporting.

Design, build, and maintain core platform services, developer tools, automation, and infrastructure-as-code. Improve CI/CD, release automation, and cloud provisioning. Own features end-to-end and collaborate with engineering and product teams to enhance scalability, reliability, and developer productivity.

Lead the development and implementation of the C3 AI Defense and Intelligence product suite, focusing on customer interaction, strategic direction, and marketing strategies. Collaborate with teams for successful product launches and communicate effectively with clients and industry leaders.

The Executive Assistant will support the CEO by managing communications, drafting correspondence, and ensuring follow-through on commitments while maintaining confidentiality and exercising good judgment.