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Administer and maintain hybrid infrastructure including Windows Server, Microsoft 365, Active Directory/Entra ID, Nutanix, Azure/AWS, backup/disaster recovery, and endpoint management. Monitor performance, implement security controls, support incident/change management, provide Tier II/III escalation, create documentation, assist with automation and on-call/after-hours support, and collaborate with engineering, security, and service desk teams to ensure availability, compliance, and operational efficiency.

Manage negotiation and administration of government service contracts, subcontracts, and teaming agreements. Advise program teams on FAR/DFARS compliance, interface with customers, train staff on contractual obligations, and support contract performance and modifications.

Serve as strategic HR partner for Managed Services: support employee lifecycle, advise leaders on performance management, employee relations, investigations, terminations, workforce planning, and compliance; analyze HR metrics and partner with talent acquisition and legal.

Provide on-site and remote network deployment, installation, configuration, and troubleshooting of routers, switches, and firewalls. Support network security protocols, create configuration documentation, assist Professional Services during installs and national projects, deliver end-user training, and help automate delivery methodologies. Maintain required certifications and support managed services customers. Frequent travel required.

The ServiceNow ITSM Developer role focuses on designing, developing, and enhancing the organization's ServiceNow platform for ITSM capabilities, ensuring effective and user-friendly solutions. Responsibilities include maintaining scalable solutions, configuring ITSM modules, optimizing user experiences, and supporting incident triage and integrations.

As a Trainer, you will evaluate training needs, develop training plans, administer training programs, and report on effectiveness for the Department of Defense.

Designs, implements, and troubleshoots complex enterprise LAN/WAN and SDN solutions across multi-vendor environments. Leads SD-WAN, SD-Access, and SD-Branch deployments, performs migrations and cutovers, integrates next-gen network security, mentors junior engineers, supports pre-sales and SOW/LOE review, and helps automate delivery methodologies. Requires hands-on SDN platform experience and industry certifications.

The Account Executive will identify and close new business opportunities for Managed Services, manage the sales cycle, and maintain client relationships.

Pre-sales technical sales professional who provides architectural guidance, designs solutions across data center, cloud, networking, security, and Microsoft Modern Workplace. Serves as technical lead on sales opportunities, creates and validates SOWs/BOMs/LOEs, attains OEM certifications, mentors peers, and partners with Account Executives to align technology to customer business outcomes. Supports federal/VA clients and may travel up to 50%.

The Account Executive will develop sales strategies, manage enterprise accounts, promote solutions, and drive revenue while maintaining a customer base and forming strategic relationships in the IT environment.