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Responsible for managing the entire sales cycle, cultivating relationships with healthcare executives, optimizing sales strategies, and collaborating with internal teams to meet sales targets and negotiate contracts.

The Solutions Architect will manage client projects, advise on AI deployments, and connect technical solutions with business value in healthcare settings.

The Technical Support Engineer resolves customer technical support requests, collaborates with teams for issue resolution, and provides insights for product improvement.

Lead post-sale lifecycle and enterprise deployments of AI agents for healthcare. Manage end-to-end implementations, serve as primary client contact, monitor account health, coordinate Solution Architects and engineers, align with Account Managers on strategy, and translate technical capabilities into business outcomes.

Own and scale partner programs to accelerate partner-sourced pipeline: build a Hyro Certified Consultant program, design referral/deal-registration workflows and dashboards in Salesforce, run partner engagement initiatives, coordinate account mapping, and partner with Marketing/Product to create enablement materials while tracking top-of-funnel metrics and optimizing partner adoption.

Own commercial relationships and growth for enterprise healthcare accounts: retain and expand revenue, lead renewals and complex multi-stakeholder sales cycles, manage negotiations and contracting, drive customer adoption with Delivery teams, conduct executive reviews, maintain Salesforce forecasts and account plans, and represent Hyro at customer meetings and events.