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Own Glean’s Core Experience product strategy and roadmap across Homepage, mobile, desktop, browser extension, SDK, app shell, navigation, notifications, and settings. Drive cohesive, polished user journeys while partnering with Search, Chat, engineering, design, data, growth, and customer-facing teams. Focus on engagement, activation, retention, experimentation, virality, and session depth through data-driven product decisions, detailed workflow design, and rapid execution.

Own Glean’s Core Experience product strategy and roadmap across homepage, mobile, desktop, browser extension, SDK, navigation, notifications, and settings. Partner with engineering, design, data, growth, Search, and Chat teams to deliver polished, cohesive user journeys. Drive engagement, retention, collaboration, onboarding, and experimentation through customer research, analytics, A/B testing, and detailed workflow and interface design. Translate ambiguous opportunities into measurable, shippable experiences for enterprise users.

Drive sales across state, local government, and education sectors. Develop SLED sales strategies, prospect new opportunities, build public-sector relationships, deliver tailored presentations, manage the full sales cycle, exceed targets, collaborate cross-functionally, mentor team members, and analyze sales data and market trends. The role is remote, preferably based from the East Coast to Northern Midwest.

Provides proactive and reactive technical support for designated enterprise customers. Responsibilities include troubleshooting application logs, stack traces, browser traces, REST APIs, SSO, SAML, OAuth, and cloud integrations; managing alerts and remediation plans; configuring content sources; documenting customer-specific runbooks; educating users; and coordinating product and support improvements. The role is hybrid in New York City or Nashville and includes customer-specific screenings, training, equipment use, and extended on-call coverage.

Owns go-to-market strategy and product marketing for Glean Enterprise Context, including connectors, search quality, Enterprise Graph, structured data, memory, and AI context capabilities. Partners with Product, Engineering, Research, Sales, and Communications to develop positioning, launches, technical content, customer narratives, thought leadership, field enablement, and adoption programs. Serves as a technical spokesperson and establishes Glean as a leader in enterprise AI.

Own go-to-market strategy for Glean Enterprise Context, translating AI and enterprise data technologies into positioning, launches, technical content, customer narratives, and field enablement. Partner with Product, Engineering, Research, Sales, Customer Success, and Communications to establish Glean as a technical leader in enterprise AI and drive adoption of connectors, search, Enterprise Graph, structured data, memory, and related platform capabilities.

Drive new business and expansion across commercial and mid-market accounts in a Central territory. Source and close net-new logos, respond to inbound leads, build executive champions, conduct value-based sales cycles, run POCs, and achieve ARR targets. The role requires selling technical SaaS and cloud solutions, developing repeatable territory strategies, creating ROI business cases, and collaborating with sales engineers, BDRs, product managers, executives, and engineers.

Leads Glean’s product design organization, managing design managers, product designers, content designers, and researchers. Establishes design standards, strategy, and vision; mentors talent; partners with Product, Engineering, Marketing, and Data Science; and drives high-quality, user-centered product experiences. The role also oversees organizational planning, hiring, team culture, cross-functional collaboration, and design execution for Glean’s AI-powered enterprise products.

Provide proactive and reactive technical support for designated enterprise customers. Troubleshoot complex issues using logs, stack traces, browser traces, APIs, cloud technologies, SSO, and networking. Maintain customer runbooks and knowledge articles, configure content sources, manage alerts, develop remediation plans, educate users, and coordinate cross-functional product and service improvements. The role includes customer meetings, documentation, security processes, screenings, training, equipment use, and extended on-call coverage.

Drive new business and expansion across major enterprise accounts in the North Central territory. Responsibilities include sourcing and closing net-new logos, engaging executive stakeholders, researching customer objectives, developing sales strategies, building pipeline, conducting value-based sales cycles and POCs, creating ROI justifications, and meeting ARR targets. The role requires selling technical SaaS and cloud solutions to complex organizations while collaborating with SEs, BDRs, product, engineering, and executive teams.