Process and update accounts with documentation and status updates; handle incoming legal documents and correspondence; post payments; research public records and incident reports; contact records departments; and mail/fax/hand-deliver documents to obtain payment for clients.

Contact and screen patients, insurance adjustors, and attorneys to obtain payments for clients. Research records, mail/fax documents, perform heavy phone work, update multiple systems, and meet deadlines while multitasking.

Manage operational support, maintenance, and development of healthcare business applications. Lead and staff the IT Applications team, oversee releases, testing, incident/problem management, SLAs, metrics, budgeting, and continuous improvement. Serve as internal consultant, coordinate with vendors and peers, ensure regulatory compliance, and maintain 24/7 on-call support.