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The Customer Retention Manager leads a team focused on reducing churn, saving memberships, and improving customer lifetime value through performance management and coaching.

The Customer Retention Manager will lead a team focused on saving at-risk memberships, reducing churn, and improving customer lifetime value through effective management and coaching.

The Customer Retention Manager will lead a team focused on saving at-risk memberships, reducing churn, and improving lifetime value through coaching and performance management.

The Customer Retention Manager will lead a team focused on reducing churn and improving membership retention through coaching and strategic initiatives.

The Customer Retention Manager leads a team focused on reducing churn, improving retention metrics, coaching staff, and optimizing workflows.

The Customer Retention Manager leads a team to improve customer retention, reduce churn, and drive performance through coaching and effective retention strategies. Responsibilities include managing KPIs, monitoring call quality, and collaborating across teams to enhance customer experience.

The Customer Retention Manager leads a team that improves membership retention, reduces churn, manages performance, and optimizes customer interactions.

The Customer Retention Manager leads a team to save at-risk memberships, reduce churn, and manage performance metrics. Responsible for coaching, optimizing workflows, and collaboration with sales to improve retention outcomes.

The Customer Retention Manager leads a team to improve customer retention by managing performance, optimizing workflows, and resolving complex issues while supporting company culture and mission.

The Customer Retention Manager oversees the Retention Specialists to enhance customer retention, reduce churn, and improve savings, while managing key performance indicators and collaborating cross-functionally.