Top Tech Jobs & Startup Jobs

Lead ModMed's B2B digital growth engine by designing and executing AI-driven, multi-channel demand generation and SEO strategies. Embed generative AI into content and campaign workflows, scale programmatic and ABM efforts, implement predictive analytics and ML attribution, manage ad tech stack, and align stakeholders to drive pipeline and ARR growth.

Lead and manage Professional Services teams overseeing full-suite product and integration implementations. Own delivery, escalations, client relationships (including C-level), KPIs, forecasting/backlog/EBITDA, quality standards, and PMO practices while collaborating with Sales, Training, Technology, and Operations to improve processes and outcomes.

Serve as primary customer contact and trusted advisor to drive adoption, manage escalations, and execute lifecycle milestones. Identify risks and upsell opportunities, leverage data from ChurnZero, Qlik, Salesforce, and PowerBI to inform strategy, and create/update SOPs to improve processes and outcomes.

Analyze sales pipeline velocity, conversion rates, and productivity; model capacity and forecasting; support expansion/retention analysis; maintain CRM data integrity; build dashboards and translate data into actionable insights for sales leadership.

Manage and optimize the lead funnel in Salesforce: validate, score, clean, and route leads. Monitor SLAs, generate reports/dashboards, analyze conversion trends, and collaborate with Marketing and RevOps to improve lead quality and routing.

Lead architecture, build, and operate scalable global AWS cloud network infrastructure (VPCs, Transit Gateway, Direct Connect, VPN). Define cloud network security standards, observability with DataDog, reusable IaC (Terraform/Ansible), and ensure SOC2/HIPAA compliance. Mentor engineers and collaborate onsite in Boca Raton (3 days/week).

Lead a team of Client Success Senior Managers and Managers for enterprise RCM accounts, develop scalable client management frameworks, drive adoption and measurable outcomes, serve as executive escalation, partner cross-functionally to reduce churn and improve service delivery, and represent customer voice in strategic initiatives.

Provide high-quality software support to EMR users: answer inbound calls, troubleshoot and document application issues, educate clients, replicate and escalate bugs, and collaborate across teams to ensure resolution.

Lead design, development, and maintenance of scalable integration services and ModMed's API ecosystem. Ensure functional and non-functional requirements, drive improvements, mentor engineers, and collaborate cross-functionally to deliver interoperable healthcare solutions.

Design, develop, and operate cloud-native, fault-tolerant distributed services. Provide technical leadership and mentorship, define technical direction, translate complex requirements into deliverables, ensure quality via testing and reviews, and collaborate across teams to align engineering with business goals.