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The Manager, Sales Development will lead a team of Sales Development Representatives, focusing on coaching and motivating them to drive sales for healthcare IT solutions. Responsibilities include refining the development process, collaborating with marketing and sales operations, monitoring performance metrics, and mentoring the team to exceed sales goals.

The Customer Success Manager will act as the primary point of contact for key accounts, ensuring that clients successfully adopt the SaaS platform. Responsibilities include managing client relationships, advocating for customer needs, tracking client success metrics, and identifying upsell opportunities.

As a Software Architect at ModMed, you will lead the architectural design of enterprise software applications, establish technical roadmaps, mentor teams, and ensure alignment between engineering and product teams while maintaining high standards of quality in a hybrid work environment.

The Customer Success Manager acts as a consultative partner for Otolaryngology clients, ensuring retention and advocacy through engagement and adoption of the company's SaaS cloud platform. The role involves tracking success metrics, addressing customer issues, and identifying upsell opportunities, while maintaining communication with clients and internal stakeholders.

The Support Specialist I will provide exceptional client support by identifying needs, troubleshooting software issues, and communicating effectively across teams to ensure client satisfaction. This role involves managing a high volume of inbound calls and requires experience in evaluating and resolving customer software application issues, particularly in a healthcare setting.

The Senior Software Engineer will design, develop, document, unit test, and debug software systems using Java and related technologies, while providing support for various components and maintaining high code quality. They will participate in technical design decisions and work collaboratively to ensure project goals are met.

The Senior Customer Success Manager will act as a consultative partner to clients, responsible for retention, expansion, and advocacy. This role involves understanding client goals, providing product training, identifying upsell opportunities, and ensuring the effective use of the product through metrics tracking and regular communication.