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Provides technical support to corporate, retail, warehouse, and store users. Troubleshoots POS hardware, networks, retail systems, software, and hardware issues; documents support contacts; works with vendors; and assists with new-location setups and off-site troubleshooting. The role requires customer service, problem-solving, multitasking, database and Microsoft Office knowledge, schedule flexibility, weekend support, and local or domestic travel.

Coordinates creative marketing projects from kickoff through execution, managing timelines, meetings, approvals, assets, samples, and cross-functional communication. Supports seasonal campaigns, e-commerce photoshoots, catalog production, influencer gifting, PR initiatives, brand partnerships, store activations, and events. Maintains organized project files, contact lists, product samples, and deliverables while assisting with production logistics and process improvements across Creative, Social Media, PR, Events, Retail, Merchandising, and Marketing teams.

Support full accounts payable cycle: invoice coding, payment processing, vendor setup/maintenance, reconciliations, month-end AP accruals/reports, and filing business license and property tax reports. Communicate with vendors, stores, and internal teams to resolve invoice and payment issues.

Support wholesale sales operations by processing orders, maintaining customer records, coordinating with production and logistics, managing inventory and samples, preparing selling tools and line sheets, liaising with marketing, and providing customer service to wholesale clients.

Provides administrative and customer support to the sales team by scheduling meetings, managing calendars, responding to inquiries, preparing reports and presentations, maintaining customer databases, and coordinating with marketing and logistics. The role supports efficient sales processes, accurate customer records, timely follow-up, customer satisfaction, and achievement of sales targets.

The Sales Associate will provide exceptional service, drive sales, maintain store operations, and uphold company culture while building relationships with customers.

The Sales Associate is responsible for providing exemplary customer service, driving sales, building client relationships, and supporting store operations in a friendly retail environment.

Sales Associates at J.McLaughlin provide exceptional customer service, drive sales through product knowledge, and maintain a friendly retail environment. They fulfill various operational tasks, assist with merchandising, and uphold company values while building strong customer relationships.

The Sales Associate is responsible for building client relationships, providing exemplary customer service, driving sales, and supporting store operations while maintaining a culture of kindness.

Provide exceptional, client-focused retail service by driving sales, building relationships, and maintaining store operations and visual standards. Use clienteling tools and the POS to support events, outreach, merchandising, and daily tasks while upholding company culture and professionalism.