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The Customer Success Coordinator is responsible for scheduling patient appointments, providing support, documenting interactions, and maintaining communication with patients and teams.

The Operations Supervisor monitors operations, ensures compliance with policies, oversees staff scheduling, logistics management, and performs quality assurance.

Provide customer service support to medical facilities and patients, manage referrals, and maintain communication with field staff. Adapt to changing work shifts and achieve monthly goals in patient satisfaction and referrals.

The Bilingual Transition Coordinator provides customer service, collaborates with medical facilities, manages patient referrals, and meets patient satisfaction goals.

The Dispatcher will coordinate EMT activities, manage call dispatching, provide customer service, and gather patient billing information while maintaining professionalism and adherence to quality standards.