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Manages the financial and administrative performance of a residential apartment community. Responsibilities include collecting rent, utilities, and fees; minimizing delinquency and bad debt; processing move-out financial documentation; preparing month-end reports and eviction files; and maintaining positive resident relationships through excellent customer service. Works with the Community Director to achieve financial goals and support the community’s reputation.

Support and maintain enterprise network infrastructure; act as first escalation for Network Administrators; configure and troubleshoot switches, routers, firewalls, and wireless controllers; participate in project implementations, documentation, rotating on-call support, and occasional on-site travel.

Lead delivery of concurrent IT infrastructure and security projects (cybersecurity, cloud, network, data center, BCDR, SaaS). Maintain plans, RAID logs, vendor coordination, compliance support (NIST/SOC2), stakeholder reporting, PMO practices, and coach junior team members to ensure timely outcomes.

Manage payroll tax compliance and multi-state filings, oversee vendor-prepared tax returns, reconcile payroll tax accounts, resolve tax notices, maintain payroll system tax configurations, support payroll processing and audits, and lead year-end W-2 tasks while partnering with HR, Finance, and HRIS teams.

Lead daily operations of a 412-unit apartment community, manage resident relations and customer service, supervise staff, oversee financials (P-card reconciliation), vendor and facilities management, marketing and social media, leasing and legal compliance, and drive occupancy and community standards.

Support transaction team by underwriting, modeling, and performing due diligence on multifamily investment opportunities; compile financial statements, rent rolls, market research, and investment books; coordinate vendors and post-close reconciliations; prepare management and pipeline reports; assist with dispositions and JV/HOA relationship management.