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Supports post-trade client onboarding, account setup, trade submission workflows, operational processes, and end-of-day activities. Resolves and escalates client and operational issues, maintains customer relationships, supports calls and visits, documents enhancement requests, and contributes to process improvements and internal projects across CME clearing products and asset classes.

Supports memberships and commercial operations through process improvement, workflow automation, systems modernization, client onboarding, concierge support, reporting, dashboards, and sales operations projects. The role identifies process bottlenecks, improves data and document workflows, supports client-facing portal migration, tracks operational metrics, and collaborates cross-functionally with Sales, Product, Research, Data Analytics, and Marketing teams.

Leads CME Group’s global compensation function, including base pay, bonuses, equity, promotion processes, job evaluations, executive compensation, governance, compliance, and market analytics. Advises senior leadership and the Compensation Committee, manages compensation communications and vendors, oversees executive disclosures, and leads a team of compensation professionals.

Supports post-trade clearing operations and risk management for derivatives, Treasury, Repo, and event contract products. Monitors weekend risk and systems, supports clearing members and customers, troubleshoots operational issues with technology teams, escalates impactful events, improves risk practices, develops governance documentation, and contributes to new clearing initiatives. The role works across internal departments and with external market participants on operational risk, systems, and clearing processes.

Own the strategy, roadmap, and delivery of CME Group’s external market data and analytics catalog. Lead marketplace enhancements, metadata catalog and schema registry development, customer onboarding, API and data distribution requirements, vendor integrations, telemetry, and monetization workflows. Translate customer feedback into technical requirements, manage cross-functional engineering delivery, improve developer experience, and support licensing, pricing, billing, and self-service data access across real-time, delayed, and historical products.

Own the roadmap and backlog for AI/ML and market insights products supporting a derivatives exchange. Translate stakeholder needs into requirements, prioritize features, lead Agile and SAFe ceremonies, and coordinate with data science, engineering, sales, research, and marketing teams. Oversee ML lifecycle considerations, model and business performance metrics, data quality, regulatory compliance, and explainability while delivering commercial value through liquidity insights, sales intelligence, market research automation, and generative AI applications.

Owns the vision, roadmap, backlog, governance, and quality standards for curated data products within an enterprise data lakehouse. Partners with engineering teams, analytics stakeholders, and commercial data users to prioritize requirements, prototype data solutions, define acceptance criteria, lead Agile ceremonies, and drive platform adoption. Requires SQL proficiency, modern data platform experience, Agile/SAFe knowledge, and expertise in financial derivatives and exchange data.

Monitor CME clearing liquidity and counterparty risk, conduct liquidity stress testing, develop quantitative risk models and monitoring tools, analyze derivatives and risk factors, support regulatory reporting, and present findings to internal governance committees. Collaborate with Market Risk, Financial Surveillance, Credit, Collateral, Policy, and Quant teams to oversee risk exposures and escalate issues.

Lead architecture, design, and development of high-volume, low-latency Java applications on GCP for real-time positions and risk systems. Build scalable APIs and CI/CD pipelines, integrate observability, messaging frameworks, and AI tooling, mentor engineers, and collaborate with product, QA, and operations to ensure high availability and reliability for mission-critical financial systems.

Own the strategy and implementation of CME Group’s external data and analytics API ecosystem. Build Python and C++ SDKs, schema registries, technical documentation, cloud distribution frameworks, authentication, telemetry, CI/CD workflows, and unified API standards. Partner with customers, product teams, engineering, and business stakeholders to improve developer experience, simplify data consumption, and normalize API design across the organization. The role combines hands-on software development, customer integration, technical writing, and enterprise API strategy.