Drive expansion revenue across existing SMB customers by managing upsell and cross-sell opportunities from outreach through close. Partner with senior account managers on lead qualification, stakeholder relationship development, renewals, product walkthroughs, forecasting, and RFP responses. Maintain accurate Salesforce records, conduct high-volume personalized outreach, connect product capabilities to customer goals and ROI, and develop sales skills through coaching and deal exposure.

Own the full sales cycle for mid-market accounts, from outbound prospecting and pipeline creation through closing and expansion. Build account and territory strategies, conduct discovery with HR and executive stakeholders, deliver product demonstrations, manage complex multi-stakeholder sales cycles, maintain accurate CRM forecasts, and exceed revenue targets. The role requires proactive cold calling, consultative selling, strong negotiation, and collaboration with SDRs, marketing, legal, security, finance, solutions consulting, and customer success.