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The Client Support Specialist enhances customer experience by providing support and training on the Employee Navigator platform and resolving client issues effectively.

Develop scalable web applications and APIs, collaborate on design, and improve code quality while leading features in a team.

The Client Support Specialist delivers exceptional client service, assists with product usage, provides solutions to issues, and conducts training for users on the Employee Navigator platform.

Prospect and close new broker sales by generating net-new opportunities, presenting solutions, preparing proposals, managing the sales cycle, coordinating internal handoffs, maintaining broker and GA relationships, attending events, and staying current on group benefits and HCM landscape.