As a Customer Success Manager, you will lead initiatives focused on customer outcomes by collecting and analyzing feedback, developing onboarding and retention strategies, and assisting with account management. You will collaborate with engineering to address customer needs, drive renewals and expansions, and represent customer voices across teams to enhance the product and service delivery.

As a Mid-Market Account Executive at Avoma, you will manage the sales process for mid-market accounts, strategize on large deals, conduct product demonstrations, negotiate agreements, and cultivate sales opportunities. You will also analyze industry trends to enhance Avoma’s value proposition and drive customer engagement.