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Generate qualified sales pipeline through inbound and outbound lead follow-up across a defined territory. Research target accounts, engage prospects through phone, email, social media, and partners, identify business pain points, communicate Zimperium’s mobile security value proposition, and schedule high-quality meetings for sales representatives. Collaborate with sales and support teams to plan, execute, and measure targeted activities.

Build and maintain reliable production systems through automation, infrastructure engineering, incident response, observability, resiliency design, automated upgrades, and release management. Develop software to reduce manual operations, improve service-level objectives, and support scalable applications. Participate in 24/7 support, lead post-mortems, collaborate with development teams, and mentor junior developers.

Manage end-to-end deal desk and order management processes for B2B SaaS transactions, including Salesforce opportunity processing, subscription contracts, amendments, billing, software provisioning, revenue recognition, channel and OEM orders, partner reconciliation, and collections support. Develop standardized procedures, collaborate cross-functionally, and drive process improvements across global sales teams.

Develop, debug, and support scalable, secure software components throughout the SDLC. Build RESTful services, automation, and embedded-system applications while collaborating with product, QA, DevOps, SRE, and customer success teams. Participate in Agile Scrum planning, testing, releases, and issue prevention. Apply knowledge of operating systems, databases, cloud platforms, cybersecurity threats, and network vulnerabilities to deliver reliable software.

Manage regional SaaS accounts across Texas and the Northeast, driving new-logo acquisition, upsell, and cross-sell revenue. Build customer and partner relationships, coordinate onboarding and complex escalations, track account metrics, maintain pipeline and Salesforce hygiene, and represent customer needs in product strategy. Create account documentation, scopes of work, level-of-effort estimates, and actionable recommendations while collaborating with sales, support, product, technology, operations, and business development teams.