Manage existing enterprise customers to ensure satisfaction and retention, drive renewals, upsell and cross-sell opportunities, handle contracts and negotiations, collaborate with CSMs and cross-functional teams, shape account planning and expansion, and use tools like Clari and DemandFarm to execute growth strategies.

Manage and grow Aprimo's partner ecosystem (SI/GSI, ISV, agencies). Source and onboard partners, enable co-selling and joint GTM, negotiate agreements, drive partner-generated leads and revenue, and collaborate cross-functionally while using AI tools to boost efficiency.