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Reposted 16 Days Ago
Remote
United States
Junior
Junior
Cloud • Software
As a Technical Support Specialist, you will provide exceptional user experiences by troubleshooting complex technical issues, creating documentation, improving processes, and advocating for customer needs with Product and Engineering teams. Your role will involve analyzing API-related issues and enhancing operational efficiency based on user feedback.
Reposted 18 Days Ago
Remote
United States
Junior
Junior
Cloud • Software
As a Technical Support Specialist at Telgorithm, you will troubleshoot complex technical issues related to APIs, and improve user experiences by collaborating with Product and Engineering teams. Your role involves creating documentation, optimizing processes, and advocating for customer feedback to enhance service reliability.
Reposted 18 Days Ago
Remote
United States
Junior
Junior
Cloud • Software
As a Technical Support Specialist, you will troubleshoot complex technical issues for users, improve support processes, create documentation, and collaborate with teams to enhance user experiences, focusing on API and messaging compliance.
Reposted 18 Days Ago
Remote
United States
Junior
Junior
Cloud • Software
As a Technical Support Specialist at Telgorithm, you will troubleshoot complex technical issues and work directly with users via email and Slack. Your role includes creating documentation, optimizing support processes, and advocating for customer feedback with Product and Engineering teams to improve platform reliability and user experience.
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