Top Tech Jobs & Startup Jobs

Lead design and implementation of the Tax platform: build scalable, fault-tolerant systems, improve extensibility, mentor engineers, drive technical strategy and roadmap, collaborate cross-functionally, improve reliability/incident response, and build AI guardrails to safely leverage agentic LLMs for tax compliance.

Senior People Business Partner embedded with Customer Experience leadership to drive org design, workforce strategy, performance processes, and high-stakes talent decisions. Manage and develop two People Partners, synthesize people data into action, build scalable processes and playbooks, operationalize programs end-to-end, and own execution of org changes through to completion.

Lead design, build, and operation of AI-powered Growth experiences (conversational onboarding and AI-driven email). Own technical strategy for an AI Voice Agent and ACE-powered email systems, design APIs and frontend/backends, partner cross-functionally, establish applied-AI engineering patterns, measure impact, and mentor engineers to improve product quality and responsible AI use.

Lead full‑stack development for Gusto's PEO Benefits product: design and build benefits shopping, plan recommendation flows, carrier integrations, automation agents, and MCP tools; scale Ruby/Rails and JavaScript/React systems; mentor engineers; drive multi‑quarter, cross‑functional projects from spec through launch and iteration; collaborate with Product, Data, Design, and Platform teams to deliver customer‑facing features.

Lead design and scaling of reconciliation and control infrastructure for payments. Own audit remediation, cross-functional projects, and complex reconciliation/loss escalations. Partner with Engineering, Product, Accounting, and Finance to build tooling, trace root causes, and implement durable controls. Mentor analysts and build reusable AI workflows and documentation to increase team efficiency and standards.

Lead organic social strategy and execution across major platforms, manage executive amplification and agency collaboration, coordinate organic-to-paid efforts, run reporting and tooling, support product/partnership launches, handle community management and crisis escalation, and manage social vendor relationships.

Design end-to-end AI-assisted HR products and services across customer and advisor surfaces. Lead service design (journeys, blueprints, handoffs), set patterns for trust, uncertainty, and human override, co-lead strategy with PM/eng/data, and run research to validate high-stakes, compliance-sensitive experiences.

Own strategy and roadmap for tax payments and filings: build automation, tooling, and AI-enabled systems to ensure accurate, on-time tax compliance. Partner closely with Engineering, Operations, Compliance, Legal, and CX; prototype and ship solutions, prioritize work using data, and deliver end-to-end outcomes that scale with regulatory change.

Manage and grow a portfolio of strategic accounting firm partners for Gusto Pro. Drive revenue and usage through account plans, QBRs, upsells, renewals, and new partner acquisition. Build relationships across partner organizations, coordinate cross-functional enablement, surface product feedback to inform roadmap, use AI-powered workflows in daily work, and represent Gusto at industry events and partner meetings.

Lead a team of 10–15 licensed benefits advisors through renewal cycles to drive retention, revenue growth, and exceptional customer experience. Coach for performance, run cross-functional projects to improve processes and tooling, integrate AI responsibly, and ensure compliance. Partner with Product, Sales, and Carrier Ops to optimize advisor workflows and customer outcomes.