Top Tech Jobs & Startup Jobs

Own and develop Gusto’s PeopleOS internal HR platform, integrations, and AI-powered tooling. Build full-stack software, REST API integrations, MCP servers, and Claude-based workflows across Workday, Greenhouse, Slack, Google Workspace, and other systems. Partner with People Operations stakeholders on design, implementation, testing, documentation, releases, troubleshooting, and user feedback. Handle sensitive HR data while delivering reliable employee-facing tools.

Owns the roadmap and business outcomes for Gusto Wallet’s consumer banking products. The role delivers spending, saving, credit, and money-management experiences across the customer lifecycle, while coordinating with engineering, design, data, risk, compliance, legal, operations, and external financial vendors. The product manager will use customer research, accounting knowledge, data analysis, AI tools, and KPI measurement to build compliant, reliable fintech products.

Own the development and growth of Gusto’s SMB banking product from pre-beta through scale. Lead workstreams covering onboarding, identity verification, funding, payments, cards, servicing, and platform integration. Drive acquisition, activation, experimentation, account primacy, and deposit growth while coordinating with engineering, design, data, risk, compliance, legal, operations, and external banking vendors. Apply fintech and banking expertise to create compliant, self-serve products tailored to small-business cash flow and spending needs.

Manage customer offboarding for 401(k) plan terminations and provider transfers through phone and email. Coordinate complex workflows across Operations, Compliance, Finance, Product, and Engineering; investigate issues, resolve escalations, manage support queues, and maintain quality and response benchmarks. Identify customer trends, recommend process improvements, handle sensitive conversations empathetically, and use customer service platforms and AI tools to deliver efficient support.

Drive expansion revenue within existing customers through high‑velocity outbound and inbound outreach. Make ~60 dials daily, hold consultative calls to uncover upsell/cross-sell opportunities, update Salesforce, hit monthly ARR quota, and use AI-powered workflows to optimize selling and feedback to product teams.

Support B2B customers through Gusto 401(k) onboarding by guiding plan setup, explaining platform features and retirement concepts, monitoring progress, and following up proactively. The coordinator provides phone and email support, identifies compliance or setup issues, collaborates with sales and internal teams, manages multiple customer platforms, and shares feedback to improve onboarding processes and products.

Own end-to-end delivery of greenfield, full-stack product areas for Gusto Solo. Design scalable architectures and data models, build backend APIs and frontend experiences, use AI tools and develop AI-native features including MCP tools, and collaborate with Product, Design, Data Science, and GTM. Help shape product direction, engineering practices, and technical foundations in a high-autonomy environment.

Design, build, test, and scale Gusto’s invoicing and billing platform, including subscriptions, orders, invoice generation, payments, reporting, and accounting integrations. Lead architecture, performance, reliability, and large-scale refactoring for high-throughput distributed systems. Mentor engineers, collaborate across product and business teams, support new billing models, and use AI tools to accelerate development and testing.

Architect and build native iOS and Android financial products using SwiftUI, Jetpack Compose, and GraphQL. Lead mobile architecture, infrastructure, testing, release pipelines, and multi-quarter initiatives while applying AI workflows. Collaborate cross-functionally in a regulated banking environment, resolve ambiguous technical problems, maintain performance and security, and mentor engineers across both platforms.

Build and scale Gusto’s Growth operations function by identifying high-leverage opportunities, applying attribution, LTV, and experimentation rigor, and creating shared planning and prioritization mechanisms across Growth, Product, and GTM. Serve as a strategic advisor to leadership, automate operating workflows with AI, align teams around shared outcomes, and potentially build and lead a team as scope expands.