Top Tech Jobs & Startup Jobs

Design, build, and maintain scalable Salesforce Apex solutions supporting Sales and Customer Experience teams. Use AI coding assistants throughout development, apply Salesforce architecture and release-management practices, deploy with sf CLI, and build reliable production systems at scale. Improve deployed features, measure impact, document code, and contribute beyond Salesforce when needed. Translate ambiguous requirements into scalable technical solutions and business value.

Manage and execute the RIA and BD compliance program: registration and filings, surveillance, testing, advertising review, training, electronic communications monitoring, vendor due diligence, AI governance, exam readiness, and day-to-day program operations supporting SEC and FINRA requirements.

The Principal Engineer will lead technical direction across multiple teams, design architecture for financial systems, mentor engineers, and drive multi-year transformations in the Money Group.

Support and advise Channel Partners (accountants/bookkeepers) via high-volume outbound calls and emails to drive GustoPro adoption and sales. Educate partners on features, guide onboarding, maintain accurate Salesforce records, promote new integrations, and provide implementation support. Focus is advisory selling, retention, and driving partner usage to achieve client and firm outcomes.

Own and scale Gusto's VC and PE partnership strategy, building programmatic, high-leverage ecosystem motions. Lead partner portfolio decisions, design repeatable programs with Marketing/Events/Sales, track ARR and pipeline impact, and represent Gusto externally to drive founder and investor engagement.

Execute multi-channel marketing programs for acquisition and client/product communications. Support demand gen campaigns, events, webinars, nurtures, customer stories, release communications, and lifecycle programs. Work closely with Demand Gen, Product Marketing, Sales, and Client Success to operationalize strategy and ship recurring, scalable marketing outputs with heavy AI tool usage.

The Expansion Account Manager will manage customer relationships, drive account retention, identify growth opportunities, and leverage data for proactive outreach to enhance customer success and satisfaction.

Lead product discovery and strategy for Gusto Pro Workflows, focusing on solutions for accountants to enhance payroll and advisory services. Collaborate with Engineering, Design, and Data Science to iteratively develop impactful products that improve user workflows with a focus on AI-driven features.

Lead and grow a small team of product and conversation designers to define AI-native service design for Gusto's Unified Service Platform. Own design direction, deliver high-quality prototypes, drive cross-functional strategy with PM/Eng/Data, guide end-to-end service design (journey mapping, blueprinting, handoffs), and stay hands-on for highest-leverage work while hiring and raising team AI fluency.

Own and improve Gusto's AI-first service intelligence layer across voice, chat, and email. Define intent understanding, escalation/handoff, context ingestion, and knowledge retrieval. Build models, evals, and monitoring; iterate rapidly; dismantle legacy workflows; collaborate with GTM, Sales, and Service; and track metrics (solve rate, satisfaction, escalation accuracy, handle time, customer effort) to drive seamless customer resolutions and operational efficiency.