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Develop and lead the vision and strategy for customer experience (CX) channels, focusing on enhancing service delivery through AI and ML tools, collaborating across teams to improve customer satisfaction and operational efficiency, and adopting a data-driven approach to decision-making.

The Staff Software Engineer will oversee the architecture, building, and testing of Gusto's product suite, mentor engineers, and collaborate with product and design teams to create customer-centric solutions. This role involves managing large-scale projects and improving product performance, aiming to enhance user experiences.

The Staff Software Engineer at Gusto will lead the development of a new software platform for employer-based financial services, mentor engineers, collaborate with cross-functional teams, and drive product initiatives from concept to launch.

As Principal Product Manager for Gusto's Commerce Platform, you will define product strategy, lead end-to-end product delivery, and collaborate with cross-functional teams to enhance product offerings and drive business objectives.

As a Risk Product Specialist at Gusto, the role involves ensuring the Gusto Embedded Payroll platform is secure and user-friendly by collaborating on feedback, driving process improvements, developing documentation, and providing operational support. Key responsibilities include data analysis, reporting, and identifying areas for improvement in partnership with various teams.

Gusto is seeking a Privacy Program Manager to design, implement, and enhance their Privacy Program. Responsibilities include conducting Privacy Impact Assessments, training employees, ensuring compliance with regulations, and improving operational privacy processes across the organization. The role involves collaboration with legal teams and cross-departmental partners to safeguard customer data.

The Senior Data Scientist will work closely with Engineering, Product, Design, Operation, Identity, and Compliance teams to evaluate payments and risk data, build controls and strategies, and improve Gusto’s products through data insights and analyses. They will communicate results to stakeholders and engage in cross-functional collaboration.