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The Senior Product Manager will drive product strategy and lifecycle management for Gusto's Unified Service Platform, enhancing customer satisfaction and loyalty through innovative, AI-powered solutions. Key responsibilities include collaborating cross-functionally, employing analytics for decision making, and optimizing service offerings.

Lead and empower a large onboarding team, driving operational excellence, shaping customer onboarding strategies, and utilizing AI solutions for efficiency.

Lead the development of a new product, manage daily team operations, mentor engineers, and collaborate with cross-functional teams to ensure compliance solutions for small businesses.

The Senior Learning & Development Specialist designs and facilitates learning programs using AI tools, manages stakeholder relationships, and drives business success through data-driven insights and effective learning experiences.

Lead revenue analytics at Gusto, driving data strategies for growth. Oversee forecasting, marketing analytics, and customer insights across teams.

Manage corporate planning and forecasting, deliver management reports, support business operations, and drive efficiency across the finance team. Collaborate with teams for hiring and operational needs.

The Staff Product Designer will lead the design of user-centric solutions for complex tax credit systems at Gusto, driving design strategy, collaboration with cross-functional teams, and user research.

Drive growth for the accountant channel via account-based marketing, content generation, and multi-channel campaigns, collaborating with cross-functional teams.

Design seamless payment experiences, collaborate across teams to integrate solutions, and drive product strategy while ensuring security against fraud.

The Knowledge Management Specialist will optimize content creation and management using AI tools, analyze performance metrics, and collaborate across teams to enhance self-help and educational resources.