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The Enterprise Account Executive will manage large accounts, execute complex sales cycles, drive revenue growth, and develop strategic relationships with multiple stakeholders while leveraging data and insights to enhance sales effectiveness.

Lead a customer support team, improve customer experience, manage staffing, drive metrics, and foster cross-functional partnerships while navigating complex issues and implementing strategic initiatives.

Manage ~70 mid-market B2B SaaS accounts through the post-sales lifecycle to drive adoption, retention, and expansion. Create success plans and metrics, identify at-risk customers, run tech-touch campaigns and trainings, surface product feedback and escalations, and maintain accurate account records and forecasts while collaborating with Sales, Renewals, Support, SEs, and Product.

As a Senior Data Analytics Engineer at Envoy, you will develop the Intelligence Platform, guide product strategy, support ML workflows, and ensure engineering rigor while mentoring team members.

The Director of Product Marketing will set strategy, build a team, and drive GTM outcomes by improving positioning, messaging, and launches to enhance Envoy's market presence and revenue growth.

The Product Designer will lead user experience design for Envoy's platform, focusing on employee and visitor interactions and ensuring design consistency across multiple surfaces. Responsibilities include conducting user research, prototyping, collaborating with cross-functional teams, and maintaining the design system. Ideal candidates will have significant experience in product design, particularly in B2B SaaS, and a strong portfolio.

The Customer Success Operations Manager will enhance operations by managing data insights, optimizing post-sales processes, and driving performance across customer success initiatives.

The Customer Success Operations Manager will optimize post-sales operations through analytics, project management, and cross-functional collaboration, driving operational excellence and customer satisfaction.

The Product Manager will lead the Workplace platform, responsible for product vision, strategy, execution, and feedback integration to enhance operational efficiency in workplace environments.

The role involves transforming customer success operations by embedding AI in workflows, automating processes, and redesigning the operating model to improve efficiency and outcomes.