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Lead and develop a team of Mid-Market Relationship Managers to drive sales, renewals, and customer growth, focusing on AI adoption and team performance.

Engage prospects via Fin Inbox, phone, email and LinkedIn to qualify leads, build pipeline with Account Executives, maintain product knowledge, improve workflows with cross-functional teams, and participate in team development and mentoring.

As a Mid-Market Account Executive at Intercom, you'll drive sales growth, manage customer relationships, and contribute to strategic initiatives to enhance product adoption.

As an Account Executive, you will manage the sales cycle for Mid-Market customers, driving growth and adoption of Intercom. Responsibilities include sales forecasting, client demonstrations, mentoring, and representing customer feedback to the team.

As a GTM Data Analyst, you will provide insights for upper funnel initiatives, measure brand marketing effectiveness, analyze engagement, and collaborate cross-functionally for informed marketing strategies.

The Senior Events Producer will lead planning and execution of brand events, ensuring high quality production, managing vendors, and coordinating cross-functional teams.

Manage and grow a large book of scaled business customers through renewals, upsells, and cross-sell opportunities. Develop strategic territory plans, forecast pipeline, track retention and product usage metrics, and collaborate with Marketing, Product, and Customer Success to drive product adoption and customer growth.

As a Scaled Customer Success Manager, you will drive product adoption, engage customers, monitor usage, and collaborate with various teams to enhance customer experiences using AI-powered solutions.

Manage and grow Mid-Market relationships across LATAM, drive expansion and upsell, forecast revenue, deliver tailored demos, collaborate cross-functionally, mentor teammates, negotiate contracts, and represent the company at events while ensuring customer satisfaction and identifying growth opportunities.

Generate enterprise pipeline via targeted outbound (cold calls, personalized email, LinkedIn) and partner with Account Executives to prioritize accounts. Deliver tailored prospect experiences, maintain product and market knowledge, and collaborate cross-functionally to improve conversion and processes.