Top Tech Jobs & Startup Jobs

Own foundational sales analytics models, reports, dashboards, compensation models, and performance metrics. Analyze sales trends, attainment, productivity, variances, and data-quality issues while partnering with Sales, Finance, Data Engineering, and Business Systems. Translate business rules into reliable analytical outputs, support operating reviews, document metric definitions, troubleshoot reporting issues, and provide data-backed recommendations. Use AI tools responsibly to improve analysis and reporting processes.

Partner with enterprise customers to drive successful adoption and business outcomes using Fin’s AI customer service agent. Responsibilities include requirements gathering, process mapping, solution design, configuration guidance, usage monitoring, optimization, expansion identification, success planning, executive business reviews, and internal customer advocacy. The role requires strong technical acumen, customer-facing communication, prioritization, and experience improving processes and measurable outcomes for enterprise accounts.

Partners with enterprise customers and C-suite stakeholders to drive AI customer-service transformations. Responsibilities include requirements gathering, process mapping, solution design, configuration guidance, adoption monitoring, optimization, success planning, QBRs, strategic planning, and identifying expansion opportunities. The role collaborates with engineers, advocates for customer needs internally, and drives measurable automation and business outcomes.

Lead technical discovery, value presentations, solution reviews, and tailored proof-of-concepts throughout the sales cycle. Serve as the technical resource for RFPs and customer security questions, collaborate with Product and Engineering to communicate customer feedback, and help customers achieve lasting value from Fin’s AI-powered customer support solutions. Contribute to Solutions Engineering processes and playbooks while building trusted customer relationships.

Lead technical discovery, pre-sales presentations, solution reviews, proof-of-concept engagements, RFP responses, and customer security discussions. Partner with Product, R&D, and Engineering to translate customer needs into tailored AI solutions, influence product direction, and improve Solutions Engineering processes. Build trusted customer relationships, communicate value to technical and business audiences, support customer success, and travel occasionally.

Work hands-on with strategic customers to design, prototype, and deliver production SaaS solutions using Fin. Embed with customer teams, integrate systems via REST APIs, influence product roadmap, collaborate with Sales/Success/Product, and codify best practices to scale deployments.

Co-lead Customer Success enablement across Scale, High-touch, and Enterprise. Build onboarding, training, playbooks, and coaching programs. Partner with CS leadership to set priorities, measure CSM performance, diagnose gaps, and drive programs end-to-end to improve retention, expansion, and customer health.

The role involves leading Account Executives to drive new business revenue in North America by executing sales strategies, managing performance, collaborating cross-functionally, maintaining customer focus, and analyzing sales metrics for improvement.

The Senior GTM Enablement Manager will lead GTM operational enablement activities, manage tech stack, optimize processes, and improve sales productivity.

The Pre-Sales Senior Engagement Manager collaborates with clients to define deployment strategies for AI solutions, creates Statements of Work, and enhances customer experiences through effective project management and stakeholder engagement.