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As a Customer Success Manager, you'll build trusted relationships with customers, drive product adoption and success, develop best practices, and minimize churn.

The Customer Success Manager at Intercom will drive customer success by building relationships, guiding product adoption, and mitigating churn.

The Senior Sales Engineer will advise customers, lead technical discovery, deliver value presentations, and design proof of concepts while collaborating with Product and Engineering to ensure customer success.

As a Senior Lifecycle Marketing Manager, you'll develop lifecycle email programs to engage prospects and drive revenue growth, collaborating with cross-functional teams, managing campaigns, and optimizing performance.

The Senior Communications Manager will develop and manage external communications strategies, oversee media relations, and collaborate with various teams. This role involves managing communications agencies and creating content for diverse audiences while ensuring the Intercom brand is maintained and effectively promoted.

As Senior Director of Global Sales Operations, you will oversee operations, guide teams, optimize processes, and leverage AI to ensure effective go-to-market strategies.

The Senior Salesforce Engineer will design and implement scalable Quote-to-Order solutions, executing transformational projects and ensuring system health in Salesforce.

As a Senior Salesforce Engineer, you'll design, implement, and maintain robust Quote-to-Cash systems in Salesforce while collaborating with multiple stakeholders on transformational projects.

This role involves developing business plans for recruiting strategic partners, managing relationships, negotiating terms, and monitoring partnership performance in the customer service ecosystem.

The Senior Partnerships Manager at Intercom drives strategic growth by sourcing and managing partnerships within the customer service ecosystem, ensuring mutual success and integration of solutions.