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Conduct full-cycle recruiting for GTM and G&A roles in a high-growth technology environment. Partner with leaders and hiring managers, develop diverse talent pipelines, source and convert passive candidates, advise stakeholders on recruiting strategy, use data to diagnose hiring challenges, improve recruiting processes, and deliver an excellent candidate experience.

Leads the development of an AI-powered revenue enablement function for a high-velocity technology company. Builds scalable operating models, embeds AI across sales workflows, onboarding, coaching, launches, and customer interactions, and connects product strategy with field readiness. Partners with RevOps, Product, Engineering, Sales, Partnerships, and Customer Success to drive adoption and productivity. Advises executives on revenue execution strategy, organizational design, and complex change management.

Owns partner-delivered Fin implementation projects, onboarding and certifying service partners, enabling AI-first customer service deployments, monitoring portfolio KPIs, managing escalations and project risks, and driving partner operational efficiency. Collaborates with Sales, Customer Success, Support, and R&D to ensure customer outcomes, resolve issues, provide product feedback, and conduct quarterly business reviews with service partners.

Owns partner-delivered Fin implementation projects, onboarding and certifying service partners, translating customer requirements into deployment plans, driving AI adoption and portfolio KPIs, managing escalations and project risks, improving partner operations, and coordinating with Sales, Customer Success, Support, and R&D. Leads partner business reviews and ensures delivery quality, customer outcomes, and continuous partner enablement.

Lead the Solutions Marketing team in positioning Fin’s AI customer support product for target audiences and enterprise buyers. Manage solution marketers, develop audience-specific messaging and content, support ABM campaigns and sales cycles, build customer intelligence and competitive enablement programs, and partner with Product Marketing, Enablement, executives, and revenue teams to increase deal effectiveness and ARR growth.

As a Systems Engineer, you will evolve IT infrastructure, solve automation problems, drive adoption of AI tools, and enhance identity management.

Own and optimize sales operations processes, forecasting, pipeline reporting, quota and territory planning, compensation, performance analytics, and GTM systems. Partner cross-functionally with Sales, Finance, Business Systems, Data Engineering, and Marketing to improve data quality, automation, reporting, and operational workflows. Lead complex programs, develop executive recommendations, support planning activities, and advise sales leadership on productivity, performance, and growth.

The Account Executive will drive sales in the Small Business segment, managing the full sales cycle from prospecting to closing, and collaborating with teams to enhance customer experiences.

As an Account Executive, you will manage the sales cycle for Mid-Market customers, driving growth and adoption of Intercom. Responsibilities include sales forecasting, client demonstrations, mentoring, and representing customer feedback to the team.

As a Mid-Market Account Executive at Intercom, you'll drive sales growth, manage customer relationships, and contribute to strategic initiatives to enhance product adoption.