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Leads Adyen’s Credit Risk Modeling team, overseeing the design, productionization, deployment, monitoring, and improvement of machine learning models and rule-based decision systems for credit underwriting. The manager provides hands-on technical leadership, mentors machine learning scientists and data engineers, shapes architecture and product roadmaps, collaborates cross-functionally, recruits team members, and builds an inclusive, high-performing engineering culture.

Manage global brand and PR programs from planning through execution, including integrated campaigns across digital, PR, and social channels. Coordinate timelines, resources, stakeholders, agencies, and vendors while maintaining brand governance and messaging consistency. Partner with marketing, product, engineering, studio, and social teams to deliver campaigns, launches, events, and creative assets. Incorporate generative AI into creative workflows, track measurable impact, conduct retrospectives, and improve processes.

Leads a global Technical Support team serving Adyen merchants. Responsibilities include coaching and developing support engineers, handling technical escalations, establishing processes, defining objectives and key results, tracking performance, aligning global support practices, and presenting outcomes to senior leadership. The role collaborates with Operations, Engineering, Product, Account Management, and Sales while providing high-quality support for Adyen’s platform and APIs.

Advise Adyen’s payments and product partnership teams across the Americas. Structure, draft, and negotiate strategic infrastructure partnership agreements with financial institutions, card networks, payment methods, and technology partners. Counsel cross-functional teams on regulatory, contractual, privacy, data security, consumer protection, and operational risks. Develop scalable agreements and deal resources while providing practical guidance on complex financial services products and evolving regulations.

Advise Adyen’s payments and product partnership teams across the Americas. Structure, draft, and negotiate strategic infrastructure partnership agreements with card networks, payment methods, financial institutions, and technology partners. Counsel cross-functional teams on regulatory, contractual, privacy, data security, consumer protection, and operational risks. Develop scalable deal resources, interpret partner and network rules, and provide practical guidance supporting product development, market expansion, and commercial strategy.

Performs KYC, CDD, and EDD reviews for merchant onboarding, including analyzing customer information, verifying documentation, assessing anti-money-laundering and payment risks, and documenting organizational changes. Guides merchants through onboarding, advises internal teams, supports process improvements and workflow automation, and aligns risk assessments with global teams. The role requires strong analytical judgment, communication, integrity, cross-functional collaboration, and a risk-based approach.

Advise payment and product partnership teams on strategic financial-services and technology relationships across the Americas. Structure, draft, and negotiate infrastructure partnership agreements; counsel cross-functional teams on regulatory, contractual, privacy, data-security, and operational risks; interpret partner and network rules; and create scalable deal resources. The role requires a business-oriented lawyer with financial-services transaction experience, strong negotiation and communication skills, and the ability to manage complex, rapidly evolving work.

Create and maintain structured developer documentation for APIs, SDKs, and integrations. Design metadata schemas, ontologies, and context rules for AI-assisted content generation; review and fact-check generated documentation and code snippets; author API references and conceptual guides in Git- and Markdown-based docs-as-code workflows; and collaborate with product, engineering, support, and implementation teams to validate technical accuracy and merchant integration flows.

Manage Adyen’s global disputes from end to end, advising internal stakeholders on legal risk and commercial outcomes. Coordinate matters across multiple jurisdictions, including New York and Dutch law, oversee external counsel, manage strategy and budgets, and help mitigate future risks. The role also supports corporate legal initiatives, applies AI to improve dispute-resolution operations, and requires collaboration across a fast-paced global business.

Design, build, and operate Kubernetes-based container orchestration and supporting infrastructure across a global private cloud. Drive automation, tooling, and GitOps workflows; ensure availability and performance, participate in on-call rotations, lead incident response and postmortems, and collaborate on multi-region resilience and platform modernization.