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The Staff Machine Learning Engineer will lead AI initiatives, architect LLM systems, design evaluation frameworks, and mentor engineers.

Work with customers to configure and maintain Cresta's Opera platform, identify key moments using keyword/utterance rules, monitor voice analytics trends, produce insight reports, respond to ad hoc analysis requests, and mentor customer analysts to maximize product value.

Lead Cresta's B2B SaaS growth strategy across paid, organic, web, product-led, and lifecycle channels. Own pipeline and revenue targets, optimize website and conversion, run experimentation, scale SEO/content, manage agencies, build the growth team, and partner with Product and RevOps to improve tech stack and measurement.

The Sales Enablement Manager will enhance seller performance in Enterprise Sales by creating training, coaching, and enablement programs, while ensuring alignment between sales process and messaging to drive revenue and support quota-carrying Account Executives.