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Develops and delivers instructor-led, virtual, and self-paced training for the Customer Success Organization. Creates and maintains training materials and repositories, coordinates schedules, measures adoption and effectiveness, communicates change plans, tracks training metrics, gathers feedback, and supports continuous improvement and business readiness.

The Product Marketing Manager will shape messaging for Protolabs' products, develop go-to-market strategies, and collaborate cross-functionally to drive growth and revenue.

Develop and execute go-to-market and messaging strategies for 3D printing products (medical market), collaborate cross-functionally with product, sales, engineering and marketing, drive demand and revenue growth, conduct competitive analysis and customer persona research, create sales enablement and launch plans, use analytics for service-line health and forecasting, and support demand planning and marketing campaigns.

Lead architecture, design, development, testing, and delivery of finance and procurement enterprise applications. Provide technical leadership, mentor engineers, drive best practices (CI/CD, automated testing), collaborate with stakeholders, conduct code and design reviews, resolve technical issues, improve processes, and support hiring and onboarding.

Develop and execute multi-channel lead generation, ABM, and nurture campaigns; create email content and sales collateral; collaborate with sales, marketing ops, and analytics to deploy Pardot workflows, landing pages, and reporting to drive pipeline and conversions.

Support development and execution of change management activities: impact assessments, stakeholder engagement, messaging, training coordination, adoption tracking, reporting, and continuous improvement. Partner across teams to help employees adopt new processes and technologies and grow a change management community of practice.

Lead analytics engineering efforts to design and maintain enterprise-grade analytical data models, migrate legacy DOMO logic to Snowflake/dbt, ensure data quality and governance, partner with stakeholders, mentor engineers, and support AI/ML and reporting use cases.

Lead AP, AR, invoicing, credit & collections teams; manage day-to-day finance operations, SOX compliance, month-end close, process improvements, performance reporting, and team development to optimize cash flow and reduce DSO.