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Manage daily fund administration and investor services including processing subscriptions, redemptions, transfers, and investor records; ensure AML/KYC compliance; oversee investor reporting and communications; lead and coach a team, resolve escalations, enforce policies, and troubleshoot operational issues.

Lead and grow relationships for assigned PA-BAS clients, act as primary client contact, develop strategic account plans, drive retention and revenue growth, coordinate internal teams to resolve issues, manage client events (conversions, mergers, liquidations), identify automation/process improvements, deliver presentations and reports, and monitor client satisfaction and market trends.

Perform daily post-trade compliance testing using automated monitoring systems, investigate breaches, communicate with stakeholders, document compliance determinations, validate data, support reporting and UAT, and help implement rules and process improvements for investment portfolios.

The role focuses on optimizing sales platforms, managing system configurations, and providing analytics to improve operational processes for sales teams.

Lead enterprise IT application projects from initiation to deployment, managing Salesforce implementations, integrations, data migrations, budgets, schedules, risks, governance, stakeholder communication, UAT, deployments, and Agile ceremonies across cross-functional teams.

Provide investor services support including reviewing and approving investor statements and contract notes, handling client inquiries, processing subscriptions/redemptions/transfers, preparing wire instructions, reconciling cash movements, supporting year-end audits, training staff, and assisting with new client launches and fund conversions.

Manage investor services operations including reviewing and approving investor statements and contract notes, processing subscriptions/redemptions/transfers, preparing wire instructions, reconciling cash movements, responding to client inquiries, supporting year-end audits, training staff, and assisting with new client launches and conversions.

Prepare tax workpapers and meet client deliverables for partnership and investment fund tax operations. Develop and implement partnership tax allocation solutions, provide tax accounting guidance, assist with software/workpaper testing, research tax laws, and analyze financial statements.

The Associate Manager of Software Development will lead a team of engineers, oversee software solution delivery, ensure engineering best practices, and foster team improvement and collaboration.

Design, deploy, and manage OpenShift clusters on bare metal with OpenShift Virtualization (KubeVirt). Automate infrastructure with Ansible and Python, manage CNI networking and CSI storage (Ceph/Portworx), implement monitoring/logging, operate control plane components and operators, enforce OpenShift security best practices, and collaborate across teams to migrate the virtualization stack.