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Senior IT Support Engineer responsible for endpoint lifecycle management, imaging, app packaging, patching, and backend administration of SCCM, Jamf, and Intune. Provide technical support for Windows and macOS in classroom/lab environments, manage tickets, collect SCCM metrics, troubleshoot hardware/software imaging and drivers, and participate in incident/change management and on-call rotation as needed.

Provide desktop and system-level technical support: diagnose and resolve hardware/software issues, install/configure systems, perform upgrades, document procedures, train end-users, and collaborate with IT teams and vendors to maintain secure, compliant IT operations.

The Account Executive will drive sales across Managed IT, Cloud, and Cybersecurity services, engaging senior executives, managing full sales cycles, and contributing to digital transformation initiatives.

The Support Analyst II monitors customer and data center infrastructure, provides IT support, manages incidents, and collaborates with technical teams. They perform maintenance, troubleshoot issues, and assist customers with operational support tasks, ensuring high service quality and adherence to protocols.