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Provides administrative logistics and operations support for clinical or non-clinical programs. Serves as the primary administrative liaison for internal and external stakeholders, supports program implementation, marketing, reporting, and project coordination, and resolves typical program issues while escalating updates to program leadership. Requires organization, communication, independent judgment, confidentiality, and the ability to manage competing priorities.

Drives revenue for Sutter Health and regional affiliates by developing relationships with physicians and employers. Educates physicians about health system capabilities, influences employer preventive-health and managed-care decisions, promotes occupational medicine services, and identifies referral and revenue opportunities. The role requires extensive travel, presentations, stakeholder engagement, relationship building, and initiative leadership across healthcare and community organizations.

Leads organizational development strategy and programs focused on leadership effectiveness, team performance, organizational design, change management, culture, and enterprise capability. Serves as a senior consultant to leaders, HR teams, and business stakeholders, translating organizational challenges into scalable solutions. Facilitates assessments and initiatives, influences across a complex matrixed organization, and manages confidential organizational matters.

Supports hospital operating teams with employee relations, compliance, labor relations, investigations, grievances, disciplinary actions, layoffs, terminations, succession planning, talent reviews, manager coaching, and HR policy guidance. Handles complex complaints, harassment investigations, EEOC responses, unemployment hearings, collective bargaining agreement administration, and corrective action plans while partnering with leadership to maintain a high-performing workforce.

Manages the CalPERS account’s daily operations and multiple complex initiatives. Leads cross-functional teams, develops project plans, communication and risk strategies, tracks deliverables and dependencies, resolves issues, monitors performance, supports contracts and operational readiness, and escalates significant risks to the Account Executive. Provides project-team direction and uses project management and Lean practices to ensure timely, aligned execution.

Provides independent, high-level administrative and secretarial support to a senior leader. Handles confidential materials, inquiries, scheduling, communications, and moderately complex assignments. Uses judgment to resolve operational problems, prioritize work, meet deadlines, maintain patient privacy, and collaborate with staff. Requires advanced Microsoft Office skills and the ability to manage multiple tasks in a healthcare environment.

Manages system-wide commercial property and casualty insurance programs, including renewals, policy reviews, quotes, budgeting, coverage limits, retentions, claims coordination, and underwriter meetings. Identifies organizational risks, develops mitigation programs, negotiates insurance and indemnification contract language, and supports risk management initiatives. Requires expertise in commercial insurance, financial analysis, budgeting, reporting, healthcare workflows, and project management.

Designs and leads end-to-end AI solutions across clinical, operational, and enterprise workflows. Partners with product, data science, engineering, cloud, and clinical teams to develop scalable architectures spanning data pipelines, models, MLOps, governance, monitoring, and EHR integration. Establishes standards for safety, reliability, observability, bias, and performance; guides build-versus-buy decisions and vendor integrations; creates reference architectures; and delivers measurable improvements in outcomes, efficiency, and user experience.

Manages complex clinical digital and information systems projects from conception through completion, overseeing scope, schedules, budgets, resources, risks, quality, milestones, and communications. Leads project teams and junior PMO staff, develops project plans, resolves issues, and supports standardized project management methodologies across the information services organization. Requires substantial Epic EHR implementation experience and proficiency with Microsoft Project and Office Suite; ServiceNow Strategic Portfolio Management experience is preferred.

Leads end-to-end business intelligence reporting and analytics solutions, including data warehouses, data marts, databases, dashboards, reports, and data models. Translates business requirements into technical implementations, analyzes complex healthcare and enterprise datasets, supports decision-making, and leads projects and technical implementations. Collaborates with stakeholders and leadership, resolves issues, mentors colleagues, and manages multiple complex initiatives.